Customer reviews of Fishponds Autos

By Andrew S on 31 July 2016 | Verified purchase

Explained how he arrived at the offer for our trade in, which seemed transparent and generous.

By Neil P on 25 July 2016 | Verified purchase

Working in retail an service industries our expectations of customer service are very high so it was refreshing to go to a garage where their main focus is customer service. We had seen the car we wanted online, went to the garage, viewed it. test drove it, bought it. Martin, Shelia and Mark couldn't do enough to help with the transaction go smoothly. They are very professional and friendly the whole team was great, even to the point on the day we collected the car the temperature was 30 degrees so they had filled the air-con gas to make the journey home a cool one. We Would definitely buy from them again and have already recommended them to friends & family. Very pleased with our new car Thanks Very Much Guy's!

By Dean B on 24 July 2016 | Verified purchase

Car as described also excellent service and helpful with questions

By Neil B on 22 July 2016 | Verified purchase

Fishponds Autos have made my car buying experience extremely effortless. Upon meeting the team at Fishponds Autos it felt as if they were willing to assist in any way they could and that is exactly what they did. I would recommend Fishponds Autos to anybody who is looking to buy a vehicle as the service is professional, friendly and efficient. Thanks team. Best regards, Neil Bennett

By KATE T on 19 July 2016 | Verified purchase

Took 5 minutes to buy my car and everyone was lovely. Great experience

By Claire C on 16 July 2016 | Verified purchase

They are a family run firm with an AA approved repairer on site which attracted me from the start. I liked the description of the vehicle of my choice so called them to find out more. When I told them that I have just passed my test they understood that I was totally clueless about what to do regarding becoming the keeper of the car, car tax and explained everything to me in such a way I understood what they were saying. When I went on the test drive I was concentrating on the handling of the vehicle by how the steering felt as I was cornering junctions; I focused on the brake pedal which had firm handling which was a great help when I was steering around junctions. The best part was at the filling station, I learned how to operate a petrol pump for the first time and with a bit of help half filled the tank. Overall, my experience was outstanding and they genuinely exceeded my expectations of what how the morning was going to turn out.

By Peter W on 16 July 2016 | Verified purchase

all very good bought the car we wanted couldn't have gone better 5 stars not enough should be 10 STAR

By Carolyn S on 13 July 2016 | Verified purchase

I went with an idea of what I wanted, and Fishponds autos had just the car,plus it was sent for a brand new MOT and also every detail was checked The customer service is excellent!

By Alison P on 13 July 2016 | Verified purchase

They are very friendly, knowledgeable and accommodating. Nothing is too much trouble. They also give a three month warranty on their cars, as well as selling 2 year warranties if you want, so you have peace of mind if anything goes wrong within that time. I would highly recommend them.

By David P on 10 July 2016 | Verified purchase

customer service one of the best ive found they were very helpfull and all nice cars and all in everyones price range