Customer reviews of Fishponds Autos

By Mr H on 31 December 2018 | Verified purchase

I came in unsure of what I wanted, that changed as soon as I saw a car on the forecourt here. The owner was incredibly helpful, friendly and professional. Nothing was too much effort, it certainly wasn't atall pushy, or sales driven by the feel of the experience, it was just easy and pleasant. This was by far the best experience I've had of buying a car, if I asked question, I got an answer which was open, honest and professional. The planned after sales care which I have been receiving is second to none. My wife needs a new vehicle and I will NOT go anywhere else. Very happy with my vehicle, Very happy with the experience.

Reply from Fishponds Autos on 11/02/19

Appreciate you review Thank you

By Leonard K on 29 December 2018 | Verified purchase

I think that the service that I received was excellent and I was given all the help that I required to tax my vehicle and set up AA membership

Reply from Fishponds Autos on 30/12/18

Thank you very much for your review

By Carol G on 17 December 2018 | Verified purchase

very good,just came and asked if we needed help if not free to look around without being hasseled,friendly and helpfull ,we took a test drive then made the deal,had to wait for new service which is part of there deal .great would go there again.

Reply from Fishponds Autos on 30/12/18

Thank you very much for your review

By Terry J on 16 December 2018 | Verified purchase

was a pleasure purchasing my daughters car from fishponds auto's, very efficient service and transaction, Martin is a pleasure to deal with and made the purchase arrangements very smooth , lovely people to deal with and i would definitely recoment Fishpond Auto's to anyone wishing to purchase a car, Great quality cars as well , i will definitely look what stock fishponds have when i next purchase a vehicle.

Reply from Fishponds Autos on 30/12/18

Thank you very much for your review

By Amy P on 15 December 2018 | Verified purchase

I was really not looking forward to finding a car to replace mine that had broken. First impressions were great the information on the web straight forward and not over designed. When we arrived the car and lot were very organised & easy to look around. The owner came over to us friendly, but professional and I was very relived there was no hard sale. As any good sales person he pointed out the features & benefits. He also informed me in detail of some documentation that came with the car. We took the car for a drive, as expected it suited my needs paid a deposit to hold it. In the morning we returned to make the purchase, nothing was too much for him, he was patient, allowing me to scrutinise everything. He kindly gifted me a years warrantee with the car. As it is an AA approved garage I also got 12 month AA membership which was a bonus. The car was sold in great condition, though-out the experience great care was taken. I was nervous of such a large purchase so relieved.

Reply from Fishponds Autos on 30/12/18

Thank you very much for your review

By Martin M on 14 December 2018 | Verified purchase

A1 service very friendly excellent choice of cars very helpful

Reply from Fishponds Autos on 30/12/18

Thank you very much for your review

By HANNAH G on 13 December 2018 | Verified purchase

Throughout my experience everyone at Fishponds Autos was brilliant. It's a shame you can't name individuals on here as one lady in particular was an absoloute diamond. They're a fairly small but very well run company and they all made the whole process as easy and efficient as possible, including the finance application. Would recommend to everyone looking for a quality car.

Reply from Fishponds Autos on 30/12/18

Thank you very much for your review

By Graeme A on 25 November 2018 | Verified purchase

This was the first time I've bought a car from a garage. From the first phone call I made they were very helpful, reserving the car as I was travelling some way to see it. As soon as I arrived they were friendly and welcoming and had the car lined up for me. I didn't feel I was being pressurised or given the run around in any way, and I was allowed to do things in my own time. When I decided to buy, I said I didn't have much grounds to haggle, as it was already a great feel, but they threw in a year's AA warranty anyway. They helped me get tax etc. set up so I could drive away that day, and in the end I drove away around an hour after I'd arrived. Great service, can't recommend them enough!

Reply from Fishponds Autos on 28/11/18

Thank you very much for your review

By Mark C on 18 November 2018 | Verified purchase

Friendly, helpful and very pleasant to deal with. Professional and made it very easy to feel comfortable throughout the process.

Reply from Fishponds Autos on 28/11/18

Thank you for your review

By Jack S on 18 November 2018 | Verified purchase

There was no hassle

Reply from Fishponds Autos on 11/02/19

Appreciate you review Thank you