Customer reviews of Fishponds Autos
At Fishponds Autos we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
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5
Most reassuring experience
By andrew W on 02 July 2020 | Verified purchase
Like most people I have been nervous when it comes to shopping lately - and shopping for a new car was no exception. I can say hand in heart I need not have been nervous. Great customer service, very reassuring, good social distancing, hand sanitizer, anti bacterial wipes and sneeze screens! Too top it off my new car was scrupulously clean inside and out. My nerves were unfounded and would be happy to tell anybody you can buy with confidence from fishponds autos
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5
excellent service
By leilani L on 29 June 2020 | Verified purchase
Very helpful and accommodating .excellent customer service
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5
Great service and team
By simon H on 27 June 2020 | Verified purchase
Such a good service, great friendly staff and very professional. A very fair trade for a great car. Cannot fault my experience. Very happy
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5
All Car Sales should adopt their approach.
By mark V on 27 June 2020 | Verified purchase
Bought a Vauxhall Astra from Fishponds Autos. The whole experience was seamless with the owners friendly approach and willingness to take their time to explain the process. No pressure sales is always welcomed and it was a pleasure to deal with Fishponds Autos!
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5
Would buy again from here!!!
By Harriett P on 21 June 2020 | Verified purchase
Had a really great experience from the moment I arrived at Fishponds Autos to the moment I collected my car. The owners were approachable, friendly and for once not pushy or forceful at all. Would definitely buy a car here in the future!!!
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5
Purchasing my first car
By paige A on 20 June 2020 | Verified purchase
Lovely welcome received upon arrival to test drive VW Polo. No complicated requirements to test drive the vehicle. Martin & Sheila were a delight to deal with, decision made car purchased even after seeing another slightly younger model. Thank you Fishponds Autos you were great!! I'm hoping that when I decide to change the car I will return to you!!
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5
Excellent!
By james F on 19 June 2020 | Verified purchase
When I arrived he was so welcoming and made me felt at ease. So friendly and quite smiley. Even though I am deaf but I had someone with me to do the interpret, it didn’t faze him which was great. The owner was so good, he explained step by step and did everything online for me. I would happily to buy any car in future from him. I couldn’t fault anything. Thank you for fab car.
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5
Ford Mondeo
By NIGEL S on 18 June 2020 | Verified purchase
An excellent buying experience, from a company that has quality cars. I am very pleased with my purchase, I would certainly recommend Fishpond Autos, and I would use them again.
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5
A great experience
By pamela H on 16 June 2020 | Verified purchase
A lovely family-run dealership with a real focus on customer service. Brett was particularly helpful - he answered all of my questions patiently, but wasn’t at all pushy when it came to me making a decision as to whether to buy the car. I should also add that we were still very much in strict Covid-related lockdown when I visited their showroom, and I was very impressed with the way they’ve made sure they are following all of the required guidelines. They’ve adapted very well to these surreal times! Everything felt perfectly safe and low risk. I’m delighted with my new car and will definitely use Fishponds Autos again in the future.
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5
Helpful and genuine dealer
By jonathan M on 05 June 2020 | Verified purchase
Very helpful and genuine dealer. No issues at all with our purchase and they serviced the vehicle as part of the sale. We had an issue with the spare key which they promptly resolved as well (changed battery and re-coded).