Customer reviews of Fishponds Autos
At Fishponds Autos we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
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5
Purchasing my first car
By paige A on 20 June 2020 | Verified purchase
Lovely welcome received upon arrival to test drive VW Polo. No complicated requirements to test drive the vehicle. Martin & Sheila were a delight to deal with, decision made car purchased even after seeing another slightly younger model. Thank you Fishponds Autos you were great!! I'm hoping that when I decide to change the car I will return to you!!
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5
Excellent!
By james F on 19 June 2020 | Verified purchase
When I arrived he was so welcoming and made me felt at ease. So friendly and quite smiley. Even though I am deaf but I had someone with me to do the interpret, it didn’t faze him which was great. The owner was so good, he explained step by step and did everything online for me. I would happily to buy any car in future from him. I couldn’t fault anything. Thank you for fab car.
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5
Ford Mondeo
By NIGEL S on 18 June 2020 | Verified purchase
An excellent buying experience, from a company that has quality cars. I am very pleased with my purchase, I would certainly recommend Fishpond Autos, and I would use them again.
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5
A great experience
By pamela H on 16 June 2020 | Verified purchase
A lovely family-run dealership with a real focus on customer service. Brett was particularly helpful - he answered all of my questions patiently, but wasn’t at all pushy when it came to me making a decision as to whether to buy the car. I should also add that we were still very much in strict Covid-related lockdown when I visited their showroom, and I was very impressed with the way they’ve made sure they are following all of the required guidelines. They’ve adapted very well to these surreal times! Everything felt perfectly safe and low risk. I’m delighted with my new car and will definitely use Fishponds Autos again in the future.
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5
Helpful and genuine dealer
By jonathan M on 05 June 2020 | Verified purchase
Very helpful and genuine dealer. No issues at all with our purchase and they serviced the vehicle as part of the sale. We had an issue with the spare key which they promptly resolved as well (changed battery and re-coded).
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5
Excellent service
By joan F on 04 June 2020 | Verified purchase
I was extremely pleased with the service I received from Fishponds Autos when I purchased my car from them. Everything went very smoothly and efficiently. I was offered a very fair price for my old car which I was pleased to accept. When I picked up my new car it was in immaculate condition having been cleaned and valeted throughout. The gentleman dealing with the sale could not have been more friendly. courteous and helpful and all the necessary paperwork was completed without delay. The transaction took place whilst Covid 19 restrictions were in place and everything had been set up to comply with regulations for social distancing etc.
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5
Excellent professional service
By debra B on 02 June 2020 | Verified purchase
We had a very good experience and communication while buying the car .we highly recommend fishponds autos they are friendly and happy to help you with any car choice with out being pushy like many car dealers. We would happily buy from them again . Excellent service thank you
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5
Got a new car.
By emma D on 31 May 2020 | Verified purchase
Recently bought a car from here, couldn’t be happier with the service. The sellers were friendly and lovely people.
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5
Car buying the easy way
By pete N on 31 May 2020 | Verified purchase
6 star rating . Under covid 19 restrictions and guidelines the service & communication was first class.. Was given a good price for my part exchange car. Felt at ease talking to Martin about the car who showed he cared about his business and its standards that has been set built up over 20 years & proud of his AA approval. Arranged a last minute viewing and test drive fitting me in inbetween pre booked customers All possible areas that would be touched were wipe down with wipes before test drive . The easyest car buying experience I've ever had A virtual hand shake and we sealed the deal. The best thing I could say is I went in fishponds autos as a stranger & came out like I had know Martin years. But dont take my word for it go check out fishponds autos yourself. Thanks Martin
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5
Easy and straightforward
By steve H on 30 May 2020 | Verified purchase
Martin was very helpful and patient! The car is great, just what I was looking for, the whole deal was very easy and straightforward.